Dunkin' - Towson

Coffee is always made just right, employees are friendly.

Staff are always arriving late. Establishment opens at 5am and staff arrives at 5am which leaves customers waiting. If you open at 5am then you should arrive at least 30 min before opening time to allow for time to set up.

Slowest Dunkin in America. I put in a mobile order way up the road and for the 3rd time they don't start working on it until I walk through the door. I thought mobile order was supposed to be faster

I always use the drive through service and am warmly greeted by the staff. Quick/efficient customer service is important to me.

Lady is sweeping the floor towards where I’m standing and I ask if she could wait till I move and she still sweeping all the dust on me. I got a medium coffee and asked for three creamers and a guy gave me one then asked for another. He gave me one more than I had asked for other time and I finally got my three creamers. I also waited for 10 minutes for somebody to acknowledge me, to take my order and it wasn’t nobody else in the store. Black people are continually to be treated like the underdog. but just wait until the day… y the way theses pakistani people are darker than me.