The Paris And Isadora Room - Torbay

We have booked and held our guild annual Christmas party at the palace and have always enjoyed it. This year was so disappointing the food was cold, potatoes hard like bullets and the vegetables were raw. At £29.50 a head to say our members were shocked was an understatement. We asked to speak with the manager but he refused to speak with us and sent another lady over, who may have been assistant manager ? But was working on reception. On complaining and trying to show our dissatisfaction we were advised we will just keep your deposit so you don’t have to pay anything else . We were not even offered a free round of drinks just tea and coffee which were already included in the meal . They sent the deserts out which again were cold and were sent back. So we won’t be using the palace again. To be honest we were the only Christmas party there that day and the poor quality of food we honestly don’t think they had any chefs on duty that day. A waste of £75.00 and a ruined Christmas party for our guild.

Chefe Samir, Gomal and the team always create lovely meals and present them with a smile. Love the Mamlouk and the Asian Restaurant. Always visit at least twice on each visit.

We booked a table for dinner we were welcomed by Paul We had a delicious meal Psul and the staff were so friendly made us very welcome the sevice was excellent

We have stayed here several times over the years it’s very clean and tidy.the food is excellent all the staff are friendly and helpful.

We had two breakfasts and two dinners here whilst staying in the hotel for a couple of nights. Everything was excellent and really good value. There was a great choice for breakfast with continental items laid out to self-serve and cooked food, toast tea/coffee brought to the table. The dinner consisted of starter, sorbet, main, dessert plus tea or coffee (which can be served in the lounge). The service was impeccable and the staff were very friendly efficient.