River Oaks Food Court

I had a item to return to JC Penny and I live in a western suburb, on the other side of town . I kept the item in my car to remember to return it. Now I am visiting a southside suburb and I wind up in Calument City and decide to return my item I had in my car for over a month or so! This was my first time at this JC Penny and it was a very busy time in the store while I was there. But 2 of your employees went out of their way, I feel to help me. They were kind and patient with me and I got what I needed and made another purchase while I was there. Talk about first impressions! Thank you Daisy and Darden (I hope his name is correct) You two were the best! Another lady referred me to Daisy but I cannot remember her name; she was very helpful and patient as well. Thank you all. Keep up the great customer service! It really does make a difference! Minnie R. Elmwood Park, IL.

The food is amazing and the service is of course just as amazing. Na

I would never recommend buying a mattress from this JCPenney's. I bought a mattress from JC pennies. It was sinking in the middle. I had Them to come and get the mattress in October here it is December and I am yet to receive a refund I would never ever shop at this place ever again they return policies are ridiculous , they have been lying to me since October, and they have my mattress, air cat my money , every time I talk to someone they lie and say the check will be in the mail in 10 days. It's been two months. This is the worst place to buy mattress.

I have not visited River Oaks Center (I still think of it as River Oaks Mall for some time chiefly due to highway construction that made it very difficult to get in and out of from where I live. There were also several first-run movie theatres that I believe were closed due to an antitrust legal problem. Both factors have caused several years' worth of delays in visits to the Center until today. (The COVID shutdown contributed as well. My visit took place in the early afternoon hours of 8-3-2022. I visited Macy's then took a walk on the interior of the complex. Security are visible and available near the center of the Mall. Food service is somewhat scarce at this point (August 2022 but I believe there is a Sonic Drive-In on the perimeter of the Mall and other restaurants across the street (Torrence . There are restaurants south of the Mall/Center as well. They are on Torrence. I did notice that some perhaps two stores were closed with no signage indicating when they would re-open. I would check the store's webpages or give them a call to confirm their hours. This was true of the store Pink today. The anchor stores are J.C. Penney and Macy's. It was a very warm day but the air conditioning was not working well. For the sake of the Mall workers this needs to be addressed especially around the center of the building. Given the fact that I was there on a Wednesday at mid-day I thought that there were quite a few people at the Mall/Center; it was very far from being deserted. I believe a jewelry store was mentioned in a past review; I believe there are two franchise-style jewelry stores found here, and people were shopping there. I visited Macy's, FYE and Bath and Body Works on this visit. The staffpeople were very helpful! If I am in the area I will certainly visit River Oaks Mall/Center in the future. They do need to have the AC looked at however.

Did not visit the food court. Just another store in River Oaks mall.