Tilbagemelding
Bidrage med feedbackMy wife and I had a great time. The whole staff was amazingly friendly and accommodating. Especially Michael at the reception. In any case, went beyond and beyond to make sure we take care. The resort is super clean, beautiful and totally relaxing. The pool staff also did a great job. We don't often come out because babies and Michael and everyone else made it so worth the time. Thanks again.
The resort was beautiful! Service from Debbie was amazing as well. The rooms on the other hand need some love. If they put the beds by the fire place and put the couch by the front door, you wouldn't hear the neighbors slamming the door all night long. Other than that the stay was nice. The restaurant for breakfast is amazing!!
We had a room block here for our wedding party and several guests. It was wonderful, from working with the marketing people, to the reservation agents, to the front desk, everyone was polite and helpful. Our guests enjoyed the entire wine country experience, staying in the vineyards, morning hot air balloons and wine tasting. The restaurant (for breakfast at least) was also delicious. Splurge for the villas, they are super nice. Thank you South Coast for being a part of our wedding weekend memories.
7/5/22 My friend used her membership to let my husband and I book a two-night stay at the resort. It was the LONGEST two nights of my life! We made reservations to eat brunch at the Vineyard Rose Restaurant on-site before checking-in. The outdoor dining area is in need of some serious upgrades, with the ceiling caving in and all. They lay the silverware on the table, outside of the cloth napkins, waiting for guests arrival, which kind of disturbed me with Covid still on the rise and the confident little brown birds, jumping all over the tables and chairs, the whole time. Check-in was seamless. However, one of the elevators was broken, so we waited patiently for the one working elevator, each time we ventured outside. We came back to eat at Vineyard Rose for Intermezzo and checked in as a walk-in for dinner. The service was hit and miss. We lucked up with one really friendly server during Intermezzo, who also made amazing drinks. It was too bad the hotel has no microwave in sight to warm up your leftovers or pop popcorn (like we had planned to do). One of the first thing I noticed after using the restroom and washing my hands, was the makeup on the hand towel. I don?t wear makeup. Also, the carpet and furniture were visibly stained. During our stay, we could literally hear each time our neighbors turned on their water and took showers. The A/C made an obnoxiously loud noise, every time it came on during the first night. The second night, we got to listen to it make this annoying ticking/popping noise, ALL night long. The bed was SO hard, I woke up both days with sore arms/shoulders, and back. We found out that the tub in the bathroom was not a jacuzzi tub, like we thought. The last night of our stay, we went to the pool area at 8:20pm for a soak in the jacuzzi before bed. The pool guy was cleaning it and said that it closed at 8pm, which contradicted the 9pm closing time posted on the pool gate entrance. The spa was closed during our visit because it was a holiday weekend, so I couldn't have paid for a $155 massage or use the spa amenities, even if I wanted to. The room setup and the balcony view was impressive, but that was about it. Definitely not worth the $800 I paid for a relaxing weekend getaway.
Was just at the winery yesterday for tasting. Customer service was great. The young gentleman who served wine to my husband and I was courteous and professional. The wine were delicious and the olive oil was heavenly. My bad, I have no cash on me at the time (lost at the casino), he deserved a huge tip... next time. I highly recommend wine tasting at South Coast Winery.?