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Bidrage med feedbackStay in the hotel and in one of the villas. Enjoy plenty of time by the pool and a massage at the spa. The staff was incredibly friendly and accommodating! I wish we could have stayed longer and we were happy to come back. The perfect weekend! Only Kons did not notice any towel hooks in the two rooms and no special walkway between different buildings in the plant. There was also no great place to put large garbage and dishes for pickup.
7/5/22 My friend used her membership to let my husband and I book a two-night stay at the resort. It was the LONGEST two nights of my life! We made reservations to eat brunch at the Vineyard Rose Restaurant on-site before checking-in. The outdoor dining area is in need of some serious upgrades, with the ceiling caving in and all. They lay the silverware on the table, outside of the cloth napkins, waiting for guests arrival, which kind of disturbed me with Covid still on the rise and the confident little brown birds, jumping all over the tables and chairs, the whole time. Check-in was seamless. However, one of the elevators was broken, so we waited patiently for the one working elevator, each time we ventured outside. We came back to eat at Vineyard Rose for Intermezzo and checked in as a walk-in for dinner. The service was hit and miss. We lucked up with one really friendly server during Intermezzo, who also made amazing drinks. It was too bad the hotel has no microwave in sight to warm up your leftovers or pop popcorn (like we had planned to do). One of the first thing I noticed after using the restroom and washing my hands, was the makeup on the hand towel. I don?t wear makeup. Also, the carpet and furniture were visibly stained. During our stay, we could literally hear each time our neighbors turned on their water and took showers. The A/C made an obnoxiously loud noise, every time it came on during the first night. The second night, we got to listen to it make this annoying ticking/popping noise, ALL night long. The bed was SO hard, I woke up both days with sore arms/shoulders, and back. We found out that the tub in the bathroom was not a jacuzzi tub, like we thought. The last night of our stay, we went to the pool area at 8:20pm for a soak in the jacuzzi before bed. The pool guy was cleaning it and said that it closed at 8pm, which contradicted the 9pm closing time posted on the pool gate entrance. The spa was closed during our visit because it was a holiday weekend, so I couldn't have paid for a $155 massage or use the spa amenities, even if I wanted to. The room setup and the balcony view was impressive, but that was about it. Definitely not worth the $800 I paid for a relaxing weekend getaway.
I visited the winery yesterday for a tasting, and I had a wonderful experience. The customer service was excellent. The young gentleman who served wine to my husband and me was courteous and professional. The wines were delicious, and the olive oil was simply heavenly. Unfortunately, I didn't have any cash on me at the time (a casualty of the casino), but he definitely deserved a generous tip—next time! I highly recommend a wine tasting at South Coast Winery.
The resort was beautiful! Service from Debbie was amazing as well. The rooms on the other hand need some love. If they put the beds by the fire place and put the couch by the front door, you wouldn't hear the neighbors slamming the door all night long. Other than that the stay was nice. The restaurant for breakfast is amazing!!
We had a room block here for our wedding party and several guests. It was wonderful, from working with the marketing people, to the reservation agents, to the front desk, everyone was polite and helpful. Our guests enjoyed the entire wine country experience, staying in the vineyards, morning hot air balloons and wine tasting. The restaurant (for breakfast at least) was also delicious. Splurge for the villas, they are super nice. Thank you South Coast for being a part of our wedding weekend memories.
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