Harvester The Griffin - Taunton

Great service and good food. Good value especially with wine for £10 deal.

The food was delicious and the staff were very friendly. The prices could be better, but overall everything else was fantastic.

This was my first time visiting this restaurant, and I must say I enjoyed it overall. The service was good, and our waitress India was exceptional. She was always smiling, happy to help, and attentive when we needed to order more. The meal deals they offer are very cost-effective. I recommend booking a table in advance as it can get quite busy.

Disappointed with some components of the mixed grill which clearly had been standing for some time before making up the dish. Other elements ie steak and gammon were OK.

This experience was an absolute disaster. We joined a queue at the door which wasn't moving which we thought ridiculous as we were on time for our reservation. We asked those in front of us if they had reservations, they did not were waiting for a table. We were then seated placed our order. The drinks starters arrived promptly but having ordered a bottle of white wine I requested a wine cooler. I was brought a plastic jug of ice as they didn't have a proper cooler. After our starters we waited, waited, the tables around us started to empty so I asked our server what was the delay in our main course being served. She went away returned to say that the expected delay between starter main course was 30 minutes that we had been waiting 25 minutes. The main couse was not yet ready. The main course arrived all 3 meals were barely tepid on cold plates. Within a minute we all decided this was unacceptable called the server to complain requested the manager. An assistant manager came to the table. He basically had no excuse, offered his apologies agreed that we would not have to pay the bill. This had no impact on our disappointment as we had only eaten our starters had now lost our appetites. I would also like to comment that my main course choice was Whole Tail Scampi. I am in my 60s from Essex where scampi has been landed sold for generations. The food served did not resemble any scampi that I have ever eaten. Some of the pieces had visible dark grey fish skin which scampi does not have. In my opinion this was processed fish, probably Monkfish, processed coated to resemble scampi. What the term Wholetail is supposed to mean I have no idea but there were certainly no tails evident in my portion of this food. Altogether a terrible evening caused by the inadequacy of the staff to ensure quality service.