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Bidrage med feedbackI visited this mary browns filiale today, I ordered a 5 pieces offer and taters. I saw the supervisor (which took my order) box my food and relais back what was in the bag. I drove 25 minutes to the house to see that they actually get me a box with 5 whispering pies? I called the second to explain and was told that they would call back in 20 minutes, but they did not. I called again and he tried to say the same. when I finally spoke to the superior, he said that there was nothing he could do, and they would not deliver, no offer of a voucher or refund. he had the reception number and everything and reminded me of my visit. the customer service was so poor and it was just frustrating because I couldn't drive all the way back there, even if I wanted, and I was out of the bag where the desert cakes are literally a dollar something and the huh is more expensive - I had spent about $40 this day and I didn't eat.
There were some chances, but the staff in the evening is rude and must learn some things. eating is dry and how it sits out of the Super Rush and not fresh
We arrived for a late dinner. the staff was very young and not very personal. when we were there, there was a problem with another customer and we always heard about how we ate from the personal behind the theke because they were loud. had a big mary sandwich, pommes and gravy. the sandwich was a little better than ok, the riders were unexpectedly ok, but the engraving was a little watery.
Last week, we tried Mary Brown's for the first time and it was really good! The restaurant was clean, the staff were friendly, and the food was served hot and quickly. We would definitely recommend visiting this place.
On Sunday, June 9th, we stopped by the Mary Browns in Tantallon, NS after getting off the highway around 5pm. John greeted us with a big smile as soon as we walked in the door. The service was fast, the chicken was delicious, and any issues with our order were promptly resolved by John and his team. We had a fantastic experience thanks to John and his crew, who are a valuable asset to the Mary Browns location.