Pollo Tropical - Feedback

Sky at my neighborhood store in Tamarac always remembers me by name and provides professional, prompt and friendly service.The store is always clean and invitin...

Order by the drive threw was given someone else’s food had to give it back. Was told to park they will bring my food waited nothing. Had to go in told me they w...

I ordered the grill master trio and the staff tells me it doesn't come with chimi churi sauce..it says in the menu.What kind of service is that.

Whenever I travel to Florida, I must have Pollo Tropical. The food is very tasty. I love the grilled chicken, and I love the pork. The staff is always friendly...

I give -0 stars. The staff lacks basic education and common sense. I order a 1/4 chicken and there are no beans and no rice. Just chicken. How is this legal? Th...

The managers Fabiola and Martine were AMAZING!! I had a last minute request to have a party catered, and the website wouldn?t let me make large orders the same...

Martine the Manager is extremely rude. I made an order online and sent my husband to pick it up. He got there and she refused to make the order. I ordered a chi...

The Jamaican guy Michael, made the best award winning chicken I ever had in my life!! The breast of the chicken was amazing! Caridad thank you so much!! Mike I...

I walked in to this PT today as I vist and buy regularly. After standing in kine 20 minutes when I arrived at the counter I was told cash only because their sys...

The drive thru takes forever and you waiting for someone to take the order just to hear a bunch of conversations in the background. This is a every pollo restau...