Popeyes Louisiana Kitchen - Takoma Park

This my neighborhood location and the problem is NOT the food, it is the SERVICE. The manager is poorly trained, no customer service experience or knowledge how to handle basic issue. I am use to seeing bad clerks but NEVER bad, childish and untrained management staff. todays issue, had the manager advising the cashier to disrespect me and she told the young lady jada not to serve me. the question that caused this was about the app. ONLY IF SHE HAD LISTENED AND USED SOME COMPREHENSION ABILITIES. this manager was new as I spent a lot of time in this location during the pandemic and one of the best managers is no longer working at the store. however, todays incident is a new low in failures in customer service. I will be taking this to corp and not visiting this store until they get a new manager or retrain her!!!!! horrible service and treatment

I can confidently say that I never have any problems when I visit this location. The manager, Lance, is always in a fantastic mood and offers excellent service every time. I will definitely return as usual.

My only issue is with the quality of the chicken wings. Just take a look at the pictures. I'm very disappointed with their size.

This has got to be the worst Popeyes in the area. I don't eat this food often so when I'm in the drive thru it's a treat. However, twice I've been here and they make things overly complicated. In the past, they forgot a side and I'm halfway home and realize. Today, they have no sandwiches ready and say it's a 20 minute wait. Why didn't you make them 20 mins ago?! It's fast food. Anyway, they need some management in there, it's a bunch of kids.

Aye, I ain't gon hold you--maybe 2 out of 10 times I have come to this location and my food hasn't been fresh or maybe...in today's case...my sides were missing... BUT EVERY TIME SOMETHING IS WRONG the manager ALWAYS makes it right! I got home without my sides and called in and bruh gave me chick-fil-a service on the phone! He went above and beyond to rectify the issue. Other than that, this location be on point and I'll continue to come back for as long as Popeyes has me in a chokehold (i'm tryna break free Thank you Mr. Brown!