Key Pizza - Syracuse

I had ordered pizza 5400 later. they were cold n disgusting pappe .4 2 pizzen n rooms should not be 54. n cold at which they choose n, with whom they want to be decent. they gave up, but they didn't talk to me what was so disgusting!

I asked for a grilled chicken wrap. This looks like a hot burrito or something Worst $24 I ever spent. I went back with the food and instead of offering me what I asked for or something else, he threw my money at me from on the counter. So unprofessional I’ll never order again.

Ordered $47 worth of food to be delivered. Order was wrong told they were making the order showed up with only 1/2 the order, I called with the delivery driver both he and I tried to tell the person on the phone both orders were wrong he called me a liar I sent the food back contacted the app I ordered the food from and they tried to get a refund from Key they lied and said I kept the food I did not. The app I ordered the food through gave me a refund. I use to order from Key all the time I even had everyone in my office ordering from them. I will never go there or order from there again. Horrible

I just ordered $87 from key pizza a second ago and I'm disgusted.i had to beg for My receipt for, which had a thumb print of sauce on it. It made sense because my son's order of chicken was gone and if I could share the pictures, they sold me a single serve pizza which was supposed to be a medium along with a large and the rest of our food.

Had 1 good experience, after that it has been down hill!. 1st experience the breaded wings were good that was over a year ago. 2nd experience I got delivery and the order was way wrong and food was not hot. The delivery fee was $7 on top of the price of the food. Final experience was just terrible. Went in person and the store is completely disgusting and dirty. Workers were not attentive and rude. They rather be on FaceTime tha take care of customers at the counter. Food was sitting out uncovered(with large insects flying around landing on the food). Worker was dirty and unsanitary. Had a nasty arm cast on and wore no gloves. Scooped the garlic parm out of a tub, that was sitting on the floor; using a small cup with no gloves. Then sneezed at the fryer and barely attempted to cover his mouth, then proceeded to wipe his nose with his hand and sleeve then continued to cook the chicken. I can only imagine what else goes on in the back or out of sight. Food is not that good to be so expensive. Will Not be going back. Save yourself the time and money and go elsewhere.