Subway - Sylva

I stopped here today for coffee and some cookies. I bought the macadamia nut/ white chocolate ones. They were so good!0

I placed a mobile order to pick up on my way to work so I could pick it up fast and easily. They don’t have a mobile pickup area so I walked up to the older women standing at the register and asked if they had my order and she looked at me like my head was cut off. I told her my name and showed her proof of my order and she swore she didn’t see or have it. Then proceeded to walk away and not help me with an attitude. I then had to wait in line for the other worker to finish with the customers and she told me their receipt printer must have broke. Then another worker came in and the old lady was complaining about me openly to her. But she looked at the receipts the older woman was just holding in her hand and immediately found my order with my name that I had told her a million times. Was 15 minutes late to work.

The food was alright and the service was pretty decent but nothing could ever compare to Jersey Mike’s. They have the better subs compared to Subway and the vibe is immaculate in comparison to Subway. Just go to Jersey Mike’s instead.

I come often to this place and everytime I do I always get the same attitude. The guy making the sandwiches acts as if he was making me a favor by taking my order. I'm always nice to him even thoe he never is. He really needs to change his attitude if he is going to continue working in the customer service

Just dropped in for a dozen cookies and they only had 1. I took it but don't know why they don't replenish more often.