El Pollo Loco - Sylmar

Worst el Pollo Loco location I was there before. Manager has no meaning. Order thru drive thru, asked for my meal a certain way. The manager says Cashiers that they only ignore special requests. Just say, man pushes it through. Make her own rules as if it weren't a company restaurant... she'll probably retire at this place!

I bought a chicken tostada and was about to start eating when I noticed a dead fly inside my food. I got my money back and all they said was sorry. So disappointed in their food!

The chicken was good, but we order on line they gave us the pick-up time and we waited 30 additional minutes, they provide more for hub eaters and the tip of supplies...tooo bad.

I love El pollo loco, the food is flavorful and incomparable to other fast food restaurants. The chicken avocado burrito is absolutely delicious. Not sure how clean the food is, but definitely beats eating at some of the other fast-food chains as far as health goes.

Terrible food, milk boiled. Do you know what pain you feel in your gum with undercooked rice pies? Never again! Confidential service says my wife.