Nando's - Swords

I recently dined at this restaurant and was extremely impressed. The food was tasty, the service was fast, and the prices were fair. I went with my friends and we ordered the butterfly chicken, garlic bread, and peri peri chips. The food arrived within 10 minutes and was served hot. Additionally, there were many vegetarian options to choose from.

On a positive note, Maria was a friendly and attentive server who I believe would make a great manager. Despite the service issues, I may still consider returning for the good food, but I would not go back to the Liffey Valley location. As a former hospitality manager, I was surprised by the lack of customer focus and professionalism displayed by the staff. Despite understanding that mistakes happen, I was disheartened by the lack of care and accountability in this situation.

I had a disappointing experience at Nando's. I ordered their loaded fries with pulled chicken, which initially tasted great until I bit into a hard lump and discovered it was a chicken bone. This was a serious safety concern and could have led to injury. When I informed the waitress, she did not take it seriously and did not address the issue. I decided not to finish my meal and left, leaving the bone visible for their attention. While I went without a meal, I was thankful to avoid any harm. Be cautious when dining at this restaurant.

Took my daughter and her friends to Nandos for a meal. Ordered the whole chicken with fries, garlic bread, and a side of wings. The whole chicken was delicious with a great flavor, fries were good, and the garlic bread was excellent. However, the chicken wings were disappointing as they tasted like they had been cooked the day before and reheated with no flavor. The staff were just okay, not very friendly or helpful. When I asked about the drinks fountain machine not working, they simply said it wasn't working until I insisted someone look at it. It turned out it just hadn't been turned on. Overall, it was a mixed experience at Nandos.

We decided to eat here just for a bit of lunch as my daughter is vegan options are not great anywhere, they were not great here but she could have chips and rice. My friend and I had the pitta with chicken breast, coleslaw and sauce. And a side of chips, they were literally a side of chips, a handful. Nothing special with the pitta either, while food was edible and ok I wouldn't rave about it. I felt pricey also. Doubt I will return.