Pizza Express - Swindon

My friend and I went for dinner as part of our new year tradition. The waitress who served us was really helpful, smiley, efficient and caring to our needs. I was surprised that there was only one or two members of staff visible on such a busy day. To my surprise, I also witnessed a manager at some point although he didn’t seem to be doing a lot. The waitresses were running around serving tables, taking orders collecting payments whilst the manager appeared quite carefree. At one point, I noticed one of the waitresses fall over and although the shift manager asked her if she was okay, it concerned me because I knew this was the result of her running around too much and taking on the bulk of the work. I just wish restaurant managers would do their share and some team spirit would have been nice to see. It was nice to have a friendly lady serve our table, she was smiling and genuine, and that always makes a great experience.

The food was ok, service a bit slow and we got no desert offered, after sitting for half hour we decided to make our way to the till to pay and this is where the fun started, we had two £20 gift vouchers to use, one went through but the other did not, checked on the number on the card and confirmed valid balance, but the sever could not get the fill to accept it, she then decided to swear in front of our kids and loose the plot at us for their machines not working, we asked for a manager and was told there was not one so asked the manager to call the next day but no call was received, we will not be using again and have reported the staff member to the head office.

I am writing this review just to say how lovely Steff was, we came in for lunch after just buying my first car and she made my day even better. service was amazing and the food was great as always but steff was so just so lovely and a great host:

Had a gift card to use so came here for a mid week evening meal. Stephanie was excellent from the time we arrived, very friendly and when it came to the bill helped us sort the voucher etc. Pizzas great as always but it was definitely the service from Stephanie that made the night for us.

We had a party at pizza express in this brance on Sunday, I was pleased to see that we were down stairs as the girls were very loud and excitable. I loved the set up and the host Robert was very attentive, patient and confident to talk to the children in a firm but friendly manner. He showed the children how to make the pizzas and helped them to do it just right, can't fault him as a host and he kept checking in to see if we needed anything. We had a lovely burnt ends pizza whilst the girls had their pizza and the dough balls with pesto were amazing. Now for the 2 bad points- upon getting home I read the party information again and realised that it said geletto for the pudding, we infact were given Lollys which no one really liked and it also mentioned games would be happening which we didn't get either so I entertained them with some music, had I known this I would have brought a speaker and some other games with me but I thought the host should have done it. Over all I would totally have a party here again as they all loved making the pizzas and being