Costa Coffee - Swindon

The team here are so welcoming, no matter how busy they are they are cheery. An asset to west Swindon

Popped in just after opening this morning….what engaging lovely staff. She greeted everyone was amazing with her regular customers. Such a warm welcome.

After visiting Costa branches throughout the UK over the years, I have found the West Swindon branch to be exceptional. From manager Issy to all the wonderful staff, you are always welcomed with a friendly greeting and efficient service. The shop is consistently clean, including the customer toilets. I now visit this branch five or six days a week and always enjoy my time there. They consistently go above and beyond to ensure a pleasant experience, and they have a 5-star food hygiene rating as well.

Visited Costa Orbital Swindon today for an hour or so and saw 3 tables leave and then cleared but the waiter. He set the table ready to use again but didn’t wipe or sanitize any of them allowing people to re-use. Covid is one thing, and it doesn’t bother me. But the fact the tables aren’t wiped clean is pretty poor. To be fair, he was too busy doing his hair in the mirror and then checking himself out.

Met up with friends for drinks at Costa Coffee in West Swindon district centre. Hand sanitizer stations and social distancing floor markers in place. Whilst the hot chocolate was nice, the Barista couldn't follow simple instructions for how we wanted it. Mentioned this to the guy who brought the drinks out and he simply said not again. More staff training me thinks!