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Bidrage med feedbackWe encountered numerous issues during our overnight stay at this hotel and have struggled to find someone willing to address our complaints. Promised callbacks were never received and there was a lack of consideration for our dissatisfaction. There was noticeable damp around the windows, inadequate supplies of cups, tea bags, and towels in our room for three people, a malfunctioning bedside light, and no telephone to contact reception. The breakfast buffet was poorly stocked, causing delays for some guests. Some staff members displayed a dismissive attitude and showed little concern for our experience. No apologies were offered, leaving us feeling as though our concerns were unimportant.
I went to this restaurant for their Sunday carvery. While the starter and dessert options were good, I was disappointed when my partner chose the beef for the carvery and it looked very pink. I prefer my beef well-done, so I chose the turkey instead. The chef started to cut my turkey with the same knife he had used for the beef, causing blood to run down the turkey. When I mentioned that I did not want that, he seemed annoyed and walked into the kitchen. I had to wait for 5 minutes while he washed two clean knives. It was a disgusting experience to say the least.
I had booked dinner and breakfast here and I must say it was the best meal I have had in a dinner and breakfast package. The food was excellent and the service was great. I will definitely be back for more.
Go quite regularly here with family and friends. Have never had a bad visit. Lovely atmosphere. The menu caters for most and the staff are excellent.
A very pleasant meal of an unlimited carvery for just under £15. A lovely range of well presented starters including prawn cocktail, smoked mackerel, tomato, basil, mozzarella, meats, etc followed by a substantial choice of roast meats and wide range of vegetables and some simple but delicious desserts. A great choice for the money and served by cheerful and attentive staff. Very pleased at choosing it!
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