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Tilbagemelding
Bidrage med feedbackSuch a great restaurant and well deserved bib gourmet rating. First I made a mistake and we booked for 1 less adult despite having a cranky 2 year old with a high chair we were professionally seated and accommodated . Starters , mains were unbelievably and so tasty , dessert was sublime . Two bottles of the rose blush helped set the evening and beautiful view. Staff worked really hard and provided pen and paper to occupy child and a children’s menu . Brilliant staff . Awesome food
17.30 on a lovely summer's day and we had arranged to meet friends at The Riverhouse. Firstly, there were plenty of tables free but they were all covered in plates and glasses that hadn't been cleared away. One customer was taking plates into the restaurant so that she could sit down at a table. We went into the bar area that was reasonably busy but not crowded by any means. The bar staff made no eye contact, they were surly and unfriendly. Through the glass partition we had full view of the kitchen. A member of staff with long black greasy hair, that was not covered or tied back was drinking something out of a large plastic jug. The bar floor was sticky and dirty this clearly hadn't been given a good clean in many days. Outside there were discarded cigarette ends and rubbish littering the floor. We had one drink and then left. This used to be one of our favourite places to eat and drink but it will be a long time before we will return. There is much competition in the area now so they will really have to up their game. I did try to contact The Riverhouse to tell them of our experience instead of posting on this site, but they don't have an email address. I know they will make excuses for being busy etc etc, but this level of uncleanliness is unacceptable. There were seagulls picking at leftover food, causing glasses to fall to the ground breaking and leaving shards of glass that were a danger to dogs and children.
Just not very good. The staff were nice. The service was quick because they were closing the kitchens at 830. Monday evening only three tables occupied. We chose our good then found our several items were off the place has run out of Parmesan so no linguine risottos or salad. Could not one predict this and go to a shop . Overall very poor
Perfect spot for a sunny day brunch. Great view over the marina, perfect for people watching. Staff acknowledged us as soon as we entered and were on hand to take our order. Food was great, though perhaps could have been a bigger plate. Still, £25 for 2x brunch and drinks was never going to break the bank. Chose here after poor experience nearby, definitely made the right choice.
The River House is situated in a fantastic location in Swansea Marina. Having not visited for some time family decided to try Sunday lunch. Unfortunately the food did not reflect the location. Small portions, veg on menu not included on plates and food was warm verging on cold not value for money. The staff could not be faulted on service and politeness. Not sure if I would visit again.