The Woolpack Inn - Swale

I understand that it was a busy Sunday, but the service was extremely slow. The Yorkshire puddings were dry and tough, the broccoli was still partially frozen, and the meat was dry. There was a shortage of gravy and apple sauce, and the staff were not attentive at all. It's disappointing because this restaurant had been recommended to us.

My partner and I visited this pub in search of a place that offered more than just deep-fried food. The Woolpack definitely delivered. The mixed grill was large and featured high-quality meat. My husband was surprised by the portion size and struggled to finish it all. The only downside was that the steak was cooked closer to well-done, as we had not been asked for our preferred cooking level when we placed our order. I opted for the hot stone steak, which was tasty. However, a minor issue was that the entire steak was already cooking on the stone when it was served, rather than being brought to cook on the side as I am accustomed to. This resulted in the steak being well-done by the end of the meal, with no plate to stop it cooking further. The dessert options were varied, with some old-school treats kept in a hot cabinet. We plan to return in June when we have friends visiting, as the locals were friendly and welcoming. We also noticed that they have a spacious beer garden.

During our stay in a local campsite with our motorhome, the owner suggested we try out The Woolpack restaurant. We had an amazing dining experience, with delicious food that was also good value for the money. The staff were extremely friendly, and the landlady was particularly polite and made us feel very welcome. Despite our large 7.5m motorhome taking up more than one parking bay, the landlady was accommodating and allowed us to park there. We will definitely be returning for another meal, as our experience was so enjoyable.

Havent been since 2021 and definitely not going back as it has not got any better. Walked in and felt out of place, no warm welcome just locals staring at you. Had to find someone to say we had arrived after standing there for 5 minutes, no one else in the restaurant. Waitress was standing behind the bar talking. Finally got seated then waited an age for our drinks order to be taken, finally came back to ask what we wanted to eat. Food was ok nothing exciting only had a main course but waited an age for that too. Waitress came our clear our plates and that was the last we saw of her, she kept disappearing with her phone outside. At no point in the 35minutes we sat there after plates were cleared were we asked if we wanted dessert, another drink or coffee.. terrible service, no atmosphere and a complete let down if you are looking for a nice meal out. Used to be a lovely pub years ago, shame they really do not know how to make customers feel welcome now, putting fancy lights outside doesnt make it warm and inviting inside.

I love this pub. Have been there quite frequently lately and have noticed it is becoming busier. Good pub grub … not cordon bleu… but good food and generous portions. Service is good. Clean all round.