Five Guys - Sutton

Good burger, great pommes, all served quickly with extensive Burger toppings to choose from. good for one.

Old. they're five young. they can not get it properly 2 % of the time, but I think that my meal is always prepared within the time frame they suggest. also.

I placed an online pickup order for a specific time at this restaurant. When I arrived, they had three online orders ready, but they refused to add fries and hand them out. After waiting for half an hour, they informed me that they needed to prioritize white tickets before they could assist me. When I told them I no longer wanted the order and asked for a refund, they ignored me and made me wait at the register until they finally added fries to the burgers that had been sitting there for over half an hour. Additionally, I observed the cook touching raw meat and then assembling buns with the same gloves.

5 Guys in Waltham is the perfect spot for a quick stop for a delicious burger and fries. The shakes, especially the peanut butter flavor, are also worth trying. The restaurant is consistently clean and the staff is always willing to accommodate any requests. Any errors in orders are promptly corrected. The teamwork among the staff is evident and the bathrooms are always tidy. The atmosphere is lively with good music and positive vibes. The variety of burger toppings is impressive and the grilled veggies are a unique touch that sets 5 Guys apart from other burger places. If you're looking for a quick and satisfying meal, this is the place to go for a big burger and fries.

We waited for a while, noticing that people who came in after us were receiving their orders and leaving. Eventually, we discovered that our order had been given to someone else. After waiting for 30 minutes, we received a refund and decided to leave. Additionally, we observed one employee assembling burgers with his tongue sticking out, which we found unappetizing. Overall, we experienced poor service during our dinner at this restaurant.