Linden - Surrey Heath

What I was expecting and what we had was above my expectation. I cannot fault the food. Breakfast had a wide selection of continental pastries, cereals and hot food. The hotel staff were very friendly and very helpful.

Very much enjoyed visiting this restaurant while I was staying at the hotel. Wide variety of food in a very good value for money deal. Very good for gluten free options.

My experience at Macdonald Frimley Hall for afternoon tea two days ago was quite disappointing. We were informed that there were only 4 types of tea available, despite the online menu listing 8 varieties including Darjeeling, Assam, Sencha, and chamomile. When I tried to add milk to my tea, I found that it had already gone bad. The waitress apologized and brought us a fresh jug of milk. The 3-tier stand arrived with finger sandwiches on the bottom, scones in the middle, and cakes on the top. I had to remind them that we had requested one vegetarian option, so they brought a plate with the ham sandwich removed. The sandwiches were disappointing, with stale bread and low-quality cheese and ham slices. The cream cheese tasted sour and seemed cheap. The scones with clotted cream and jam were decent, although the jam was difficult to spread and the scones were a bit doughy in the middle. The cakes included a chocolate choux cake pop, a miniature Victoria sponge that tasted like it had been bought frozen, a standard chocolate macaron, and a pleasant Japanese finger. Overall, the experience was very disappointing considering they charge £25 per person for this service. I do not plan on returning and would advise others to avoid this establishment.

We went as a family, after staying the night in the Frimley Hall hotel and it was simply lovely. Amazing food, great service and beautiful location. They have a wide range of vegan food available, alongside gluten free options and everything came in sizeable portions. The general mood was very nice, with candles and soft music and the waiter was very amicable, social, polite and helpful. The food was delicious! Definitely to be recommended!!

Had to contact hotel about 5 times to make a reservation for birthday afternoon tea party! Every time someone promised to ring back with arranged time and more details. Nobody did. I had to chase them again and again. On the day we stepped into smelly old and dirty room, where we had to wait for about 40 minutes and then were treated with “not even average” afternoon tea including very dry (with the crust!!! sandwiches and supermarket scones.Tasted old, dry and absolutely disgusting. We were not able to eat it but the worst part – no one mentioned a word about the birthday. BUT it was arranged and promised during the reservation. As food was still there we asked the boxes to take it home and were told there are none. We managed to get a few bits of the foil to wrap it up!!! I still cannot believe it! Well, it went to the bin anyway as no one wanted to eat this trash food.In addition to that the bill was calculated wrong and we had to wait for adjustments for about 20 minutes. On the way back I explained the situation at the reception and nobody cared at all. It was a lie (all waiters were gone, it was nobody around . I was polite and asked for explanations. Someone run to me and told to write email to them with all the details so they could see. I did! Nobody answered .I did write additional to the manager of the hotel and HE DID NOT ANSWER. Shame on you for ruining birthday party, for all your lies, for not even saying sorry for our party, for ignoring my emails!