Starbucks - Summerville

Tatyanna was amazing as she was running the store by herself. You'd think she's been doing this her whole life by how easy she makes it look, all while also carrying on conversations with her customers. On top of that, the coffee tastes amazing! She definitely deserves recognition a raise!!

I always go to this Starbucks with coupons I receive from Starbucks in my email but this morning Meg told me they don't accept coupons at this particular location. I told her many times I have used coupons here and never had an issue and she said there is no way she can take it because there isn't a button for her to push. I told her they always manually put it in on the cash register and she said then contradicted herself saying maybe they did it in the past as a courtesy but we don't take the coupons. Courtesy, no it's a coupon from your chain and there's nothing in the emailed coupon that has the stipulation that says only at select or participating stores. Needless to say I left without ordering anything, because she only wanted to argue about it. Zero customer service. I left and went to Biggby instead and won't be back.

The Barista was amazing and so kind. I have Autism so sometimes I ask a lot of questions about the food but she was friendly and patient and made my drink perfectly

Poorly run. A mess. Not the friendliest staff. Everyone just seems stressed.

I've visited this location a couple times and it's literally hit or miss. Sometimes my drink is pretty good, other times it seems to lack the espresso or coffee taste that I enjoy and basically tastes like steamed milk with a hint of espresso. I pay extra every time to add an additional espresso shot however it's still not strong enough. The ratio of espresso to milk in the milk based drinks is not the same as it was when I lived in the Seattle area resulting in drinks that lack the espresso taste. I rarely order anymore and basically purchase espresso roast at home. The wait time to order drinks is usually ok with a couple of exceptions. Overall you will need to add additional espresso if you want to taste coffee/espresso flavor in your latte. FYI.