Jack's - Summerville

Me and my family just came through and had a terrible experience with our food and the customer service. She pulled us up and we were out there for nearly 30 minutes and our food was not fresh and it was soggy. I asked for extra comeback sauce, and she only gave me one and it was not even halfway full. Our drinks tasted like sh!t. And when I asked the lady to remake my drink, she ignored me and walked inside. I don’t recommend this sh!thole. They also don’t know how to answer a phone. They need to fix their attitudes as well! Oooooouuuuuhhhh!!!! Food: 1 Service: 1 Atmosphere: 1

Kim, thank you for making our trip, so painless! Service was outstanding.. whole staff, tonight was perfect. Came back week later, to do a pop up visit. Bathroom are mint. Everything was still perfect.. Food: 5 Service: 5 Atmosphere: 5

ALWAYS check your food before you leave. I guarantee they forgot something. Usually its sauces. Service: Take out Food: 4 Service: 2 Atmosphere: 4

Place was bad tass... Staff was bubbly and professional. Plus restaurant was clean. And bathrooms too! Kim and Tyler both are very great people and you very Lucky to have them both, working here. Only pray you are paying them their worth? Food: 5 Service: 5 Atmosphere: 5

Fries were lukewarm. Great experience outside of that. Response to Owner: thanks.. some replacement fries would be even better. Service: Dine in Price per person: $1–10 Food: 3 Service: 5 Atmosphere: 5