El Jalapeño Mexican Grill Knightsville

Ordered delivery, called restaurant to confirm after placing order. When received, two items were missing and one item was incorrect. The sauce had also spilled all over the other food making everything soggy. When I called the restaurant to ask about replacing the items, they said no and hung up. Try Margaritas, Azul or Madres in Summerville for better food friendly service. The food was ordered through the app called GrubHub which the restaurant is not familiar with. The phone call to restaurant was placed seconds after order placed on the app. The dessert, a side of rice, and the correct burrito were all missing. Poor excuse for a restaurant who hangs up on their customers.

I ordered a chicken burrito and got a chicken enchilada that was very cold. The boy that was at the front desk suggested that maybe next time I look at the menu. Sorry I was driving. I was under the impression that all burritos were made with rice and beans.

Excellent customer service! Staff is always friendly.

Fantastic service and food each and every time our family goes! Love the flavor of their food too!

Second time take out order was unsatisfactory. Enchiladas were rubbery shells with chicken inside, nothing else AT ALL! Asked for grilled chicken and received shredded!! Strike two will not return. Used to go twice a week. So sad