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Bidrage med feedbackI had an amazing meal there last night! The food, service, and atmosphere were all fantastic. It reminded me of Austin and New York City!
Awful experience. The service was not only poor but also quite timid; if you're not confident, you probably shouldn't be a waitress. The food was bland and lacked any flavor. Additionally, the noodles were undercooked.
We were never offered bread, and when we finally asked for it, it took 30 minutes to arrive. When it did come, it was wrapped in foil as if it were a takeout order. Our food arrived cold, and there were no dinner salads served with the entrees, marking yet another disappointing Italian dining experience in Sulphur Springs. To add to our frustration, the candles on the table weren't even lit. It seems that proper training is needed for the staff if they want to achieve real success; if they aren't confident or knowledgeable about what they're serving, how can we, as guests, trust what we receive? We left feeling very disappointed and regretted not driving to Rockwall instead.
We went to this restaurant 1/30/22 . Our foods sauce was very watery and lacked flavor. Bread was stale and cold, one of our family members ordered the spaghetti with MEAT sauce and when it arrived it did not contain meat sauce but just watery pasta sauce, also the inside of the restaurant was very nice but there was a child running around a throwing a ball that went beneath tables. Our waiter seemed to not pay attention to our needs. Staff was not friendly at all and owners didn’t seem to care that we did not have a pleasant time eating there food. Certain dishes were not available and they should of said that before we ordered so that we are not dissatisfied. And we asked for lemons in our water and they claimed to not have lemons but we saw the owners beer had lemon slices and he had multiple drinks while we were there all with lemons. Also multiple people went in the kitchen without hairnets or aprons just touching food. Not to mention that it took very long to get our food to our table. Over all our experience at this restaurant was less than savory, I would not recommend this to anyone that I care about because it gave us very bad bowel movements. It is just not a good place to eat at. This is a disgrace to the Italian culture!
The negative reviews I have read on here are sad. Several years ago we ate there once a week because we went to Sulphur Springs on Sundays, now we go when we can and look forward to it every time. I cook everything from scratch and don 't like to eat out much...I 'm too picky. LOL
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