The Douglas Bader - Suffolk Coastal

I went for a ‘ladies’ lunch’ with a friend and was shocked and disappointed by both the quality of the food and the service, which was rude and unhelpful. My friend ordered a steak and kidney pudding, one of her favourite meals. When it arrived, the ‘pudding’ was crisp and hard. When we queried this with a young waitress, she shrugged and said that was their pudding. My friend then tried to eat the meal. The filling was satisfactory but the pudding case was literally inedible. We called over the young man behind the bar, Ben, who said quite aggressively, ‘What do you expect me to do about it?’ I demonstrated that I could not get my fork through the casing and asked if he would be able to eat this. His reply: ‘I don’t eat the food here.’ He did then offer a refund. There was no hint of an apology for a disappointing meal. Staff surliness and lack of courtesy mean we are unlikely to revisit.

We had a lovely evening. Callum and his staff looked after us well. The buffet was lovely and good value for money. I had brought a cake along and they kindly stored it, brought it out and provided further plates and napkins. I have also visited this pub a number of times over the past few months and the food has always been good and the staff really helpful. Thank you

We decided to just have our evening meal out and saw the sign for Douglas Bader. It’s a lovely friendly pub that allows dogs. Nice seating area outside. Very wide choice of food on the menu. Our meal was served quite quickly and was lovely too. I didn’t catch the names of the staff but they were all friendly. Well worth a visit. We will be going back

A lovely, family friendly, pub restaurant. Great choice of light snacks to full on meals. My wife, mother, and I had very nice mains and desserts. Our only problem was deciding what to have from such a wide selection.

Booked a table for 5 of us for a family meal out. We all had a great evening and staff couldn't have been more helpful or friendly. Food is good quality and there is plenty of choice as well as the drinks. Pub including toilets was clean and tidy. It won't be too long before we're back again.