Mr J's Roadhouse And Dukes - Sudbury

Fast friendly service Service: Dine in Meal type: Breakfast Price per person: CA$20–30 Food: 5 Service: 5 Atmosphere: 5

Good prices huge portions. Burger was ok. I appreciate that the fries are crispy and no salt added. I ordered 50$ worth of take out which came with no utensils napkins or ketchup in a stapled bag. Promised 20 min it took almost 40 min. Service: Take out Meal type: Dinner Price per person: CA$10–20 Food: 4 Service: 2 Atmosphere: 3

I went to place an online order and I didn’t see the gravy option to add to my fries so I decided to call the restaurant itself and the lady who answered the phone told me I cannot get gravy. When I asked why I could not get gravy, she said because it’s not on the online menu and I asked can I possibly have some with my order and I will pay for it and she rudely told me no! I asked them if they made gravy she told me yes and I asked why I could not have it and she said because it’s not on the online menu as I told you. I then proceeded to tell her in a calm voice I’m really hungry and I want to order from your restaurant as I’ve never ordered there before, and if she couldn’t help me then I would have to go online and look for a different restaurant to order from and then the waitress or receptionist then told me enjoy that and have a great day once again with a very snarky rude Voice. The worst part about this whole experience was I was sitting at my desk at work and I started telling all the employees at my company about your restaurant and I was reading them the menu because everything just seems so great and then I called to order food and this is the experience I Get I am still blown away by this experience and it’s been 20 minutes since I called and I even tried to call to speak to a manager which I’m told the manager leaves at 2 o’clock every day. Makes this even worse is I’m sitting at work starving needing to eat and this is how this lady treats me, I think it’s time to hire some new staff if you ask me Thank you and have a great day I hope your bellies are all full because I know mine is not. Service: 1

Great food. The servers were very nice and friendly. I will definitely go again. Service: Dine in Meal type: Lunch Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5

Delicious food; a good portion for the price. Excellent service Food: 5 Service: 5 Atmosphere: 5