The Hub Stratford Rooftop Patio

We were treated very well, but the food wasn’t as good as expected. My wife had the Greek salad with chicken added and was not fond of it. The chicken was cold and bland, but the veggies were crisp although overly drenched in dressing. My Reuben was good quality but had a bit too much mustard. I also ordered the sweet potato fries and they messed up that order at first. They did correct it and the fries were tasty, but overall I think there are better lunch options. If we do try them again I think we will just go for burgers as they had a few different choices in that regard and may value that more on their menu.

A concern was raised about a black hair in my food....I am blonde...but nothing was done. I’m disappointed and felt like this incident was ok and not an issue.

DOES NOT USE OPEN TABLE.... DO NOT BOOK THROUGH HERE. Food is okay. Huge portions, veggie burger is like a thick slab of undercooked paste. Not great. Beer selection is fine, but during busy times service is too chaotic to get more than one or two drink orders in. Probably made worse by ppl showing up thinking they have reservations when they don't. Again, the host told us they no longer use open table, yet it's still on here. We had to wait at the bar for a table and then had a rushed dinner to make our play ontime.

Made reservations but host said they didn’t have any record of it, if I used the app. App wasn’t working , she said. We asked if we could sit on patio, if there was seating. Host went to check. While waiting, another person came over to tell us that the patio was first come, first serve and that we couldn’t get patio seating if we made a reservation. There was room on the patio but 2nd host said we had to sit inside. Not a warm welcome at all. Our waitress was a very nice girl and diligent worker. 2 individuals in our party ordered the taco salad and both were very disappointed. 3 tortilla chips on a bed of lettuce a little cheese , tomato and onion) with a bad citrusy dressing isn’t a taco salad. Needs some serious improvements.

When we arrived and said we had a reservation. They said they don't have access to Open Table reservations but would find us a table. We were seated on the deck at a high table with very heavy, awkward chairs. We weren't asked if we wanted drinks before our meal. We ordered our food and drinks together. I asked for a glass with ice for my cider which came a few minutes after my cider. Our meals were brought out but cutlery and napkins were brought about 5 minutes later. Service was slow and seemed like we were imposing on the staff. Food was okay but nothing special although the pricing was reasonable. Would definitely look for a different place to eat next time I'm in Stratford.