Great American Cookies

The cookies with no icing were okay, but the ones with icing imp are the worst. Definitely would not recommend this place.

I ordered a birthday cookie cake at 12:00 pm Sunday March 26th over the phone I didn’t get the young lady’s name but she was very helpful and the birthday cookie cake that I wanted was beautiful she made it exactly how I wanted it for my granddaughter and it was fresh and delicious. Thank you very much :

Michael turned this location around for me. He's always happy, attentive and in a great mood. Willing to go out of his way to do what's best for the customer. That dude deserves a raise.

When do I get the job interview I've been waiting since the beginning of September. I shouldn't have to be waiting this long and you're two managers need to start being responsible

I always get a cookie or a brownie when I get a sweet tooth. But unfortunately, I had a brownie yesterday with a bug on the bottom of it. The bug had wings and all. And I would of never seen it if I did not look at the bottom of the brownie. I just happen to twist my brownie and see it. I was so sick to my stomach... I had a brownie before that one too and I did not think to check it. If you want a sweet from here... I recommend checking it... remember, they just sit in a glass case with no backs.. so, anything can get on your sweets.. This isn't the first time I had something happen. Another time I asked the ladies that were working there if I could possibly get a cookie for my coworkers. She recently had a promotion. I told her how long would it take and was it the same day I could pick it up. She looked at me like she didn't want to do it and gave me attitude. She was very rude and short. She said it would take a couple of hours because they had a bunch of orders and thwy are backed up. And you could tell She did not want to do it and just had a horrible attitude. So I said nevermind and I honestly felt like I was a bother even asking her. So I just went down stairs to the other American Cookie place and when I walked up the guy who was there was on his phone texting. He was rude. He didn't say much. I just asked for a handful of cookies and left. I thought I would get some better service downstairs but it was the same. I never really had a positive experience at both locations in rolling oaks mall.