Tilbagemelding
Bidrage med feedbackFirst I understood it was a holiday and they were undermined. However, I leave a check of her bad customer service. after the work of various food and retail jobs (unnecessarily hating) I have understood the first rule “not argue with the customer. even if they believe that they are injustice, the customer is always right.” and they want them to leave the feeling that they have done everything they could for them. but (her we go,) as soon as I moved, it took over 3 minutes to welcome us, the lady on the com first my order "they want 4 chalupas" "no, 3" and then with clearer attitude in their voice goes ahuh through the rest of my order, doesn't repeat it all again, doesn't tell me the talk, and then don't give them to me. they would not open the door (perhaps they had a closed lobby, but there was no sign, so I called and no answer. we moved back to the drive thru to ask for a quitting, and the dame that took our order begins to act as we try to wind them, on the screen with their nails that were far too long to be sanitary to be food, taking in asking about the whole counter to be first, go “Oh yes I remember THAT order, 307 they just ordered there you misunderstood. All they had to do was apologise, they just told us for 1 and ask if we wanted to order another. I didn’t want to argue with the dame that obviously didn’t want to be there and SHOULDN’T start in the food service because they suck respect and courtesy. at the end of the day, we just wanted to know if we were accused of what we have.
This location is awful, especially the night crew. I don't know what they're doing but it certainly isn't their jobs. They have lines 10+ cars long and there'll be someone sitting in the order spot for mintues and minutes, with no one in front of them and no one coming out the other side. This last time was it for me, I'll spend the extra time and gas going to the Lodi location. They know how to do their jobs and they have manners.
Food's amazing. However, I have noticed that 25% of the time I ask for No Guacamole on my Chicken power menu bowl, they also take out the avocado ranch sauce. I never said take out the sauce, just the Guacamole. But I can see how it can be confusing since both toppings are Avocado.
Most definitely a bad experience. I encourage people to not visit this location. Honestly Taco Bell should just close this location. It's just a waste of space. Not only has their lobby been closed for the past month or more but the customer service is the worst. The only highlight was the Store Mgr trying to make things right but there's a lead there that's old with a hoarse voice that should not work in customer service with that attitude. Here's a question, if you're so short staffed, why is there employees sitting In the lobby instead of working? #CloseThisLocation
Took about 45 mins to get food cars were lined up on the steeet when pulled upto window they made me drive back to reset there sensor really nice old lady but need faster service