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Tilbagemelding
Bidrage med feedbackThe person who was in charge that day seemed disorganized. A lady with blond hair. I had him talking to what I thought were his waitresses and I wouldn't have liked to be in their shorts. The food was ok, everything you know from St-Hubert. When it comes to management, in my opinion it's tough.
March 13, 2024I went to the counter to order some food to go.We were only two person inside. The person in front of me says to the cashier:Customer in front of me: Hey are you new here? You don’t seem to be at ease with the cash register.Cashier: Oh non mister, I’m not new, I’m the owner.Customer in front of me: Oh, I was not expecting this, this doesn’t seem to be your thing.Cashier who’s now the owner of the restaurant: yeah well, I’m the owner.When the transaction completed, my turn comes. The self-proclaimed owner looks at me and say, go and order the electronic panel (in my head, I’m like, what kind of customer service is this? I’m right here, there’s no one else). But it seems that I was soo stunned that I went to the order panel.And let me tell you, this electronic panel must come from another dimension. Just to make a quick comparison, the order panel from Mc Donalds, when functioning, are quick and efficient at creating an order. When it comes to St-Hubert, this is a pure punition. You can tell that this creation was made to make any customer suffer. You do not need to touch the screen, your finger needs to come close to the screen, making every entry painful.If this was really the owner who sent me there, I can hope that she doesn’t do anymore customer service and if she did, she clearly doesn’t like my face for whatever her reasons are. I wasn’t a recurring customer at this restaurant, but I will take my gas money elsewhere starting now.So the ‘’so called owner’’ approved this and her machine still ask for a tip for the team? She doesn’t need it neither than her ‘’absent team’’.
Food was terrible, rushed and no flavour. Service was horrible, waitress clearly did not know what she was doing. Do not go to this
Delicious meal, warm atmosphere and staff dedicated to
We ordered a child's chicken burger and the chicken was raw, it was after a few bites that she realized it! Unfortunately, we will never recommend St-Hubert again.