Mcdonald's - Sterling Heights

General manager was rude including shift manager. Didn’t honors deals on the apps. Instead they stated they are not part of McDonald corporation . They are franchises and paid full price on our meals. Why McDonald inviting people on the apps and advertising to come and get the deals since McDonald restaurant not honoring the promotion ?? For future customers don’t bother to come and expect to get a better service in this place. Find other McDonald’s instead here. Very rude service in here!

This restaurant provides terrible service! They couldn't even get my drive-thru order correct, and yet they expect to be paid $15 an hour?? I waited over 30 minutes in the drive-thru, only for the worker to take my food to the wrong car and never return. I had to go inside and wait an additional 15 minutes before finally giving up and leaving without any food. The employees here seem to be completely incompetent. It's just McDonald's, not a complicated science project. This place is awful.

Horrible customer service the workers behind the counter were swearing and talking about doing drugs go figure. The one guy brought me my order and dropped everything on the ground and said oh I guess that 's my fault with an attitude they then took my food to the back to remake it which they did not remake it I was watching from the counter as they took them to the burger assembly line they just threw them on the counter of the food assembly line and then through them back in the bag after like 2 minutes. I will never go back to this McDonald 's this was downright sad a business is operating like this.

The first drive-thru is not working. There was no sign indicating this. I ordered at 10:35 am for lunch which starts at 10:30 am and spent $15 on cold, tough burgers and nuggets. It seems like the food should have been fresh. Overall rating for the food is 1 out of 5.

Stooped here before son's baseball game last Monday to get food. After waiting 15 minutes in the drive thru and not placing an order, I left! It took me 10 minutes to get to the order speaker. Before even getting there, some cars had already left the line. When I finally got to the speaker, I waited 5 minutes. No one said anything in that time. After the 5 minutes, I could wait no longer. I, too, left the line. Much to my surprise when I pulled around the building, THERE WAS NOT A SINGLE CAR IN LINE by the drive thru windows! The line waiting to order was to the driveway!! (I did send an email. Not surprised to have not received a reply.