Kuma Boba (bubble Tea)

This used to be one of my favorite bubble tea places in Michigan, two days ago I came in here hoping to get the tater tots and some nice bubble tea. But walking in I noticed that the place didn't look the same as before and the fruit that is usually out didn't look as fresh, however, I didn't think too much of it until I received my food. I got the butterfly tea lemonade and it didn't taste as good as before they didn't put many tapioca pearls as before. I counted and there were only ten inside. Finally, I got my tater tots and when eating them I noticed they weren't as crispy and tasted as they were drenched with franks red hot Sause over it and it tasted disgusting. Also, the prices have significantly been raised since the last time I've been here. Wouldn't recommend this place anymore!! go somewhere else.

I love their boba and their little snacks. However, management, if you’re going to make delivery an option, please use logical cups for such things. My glass jar arrived cracked, and a good amount of my drink was in the bag.

I used to frequent this place at least twice a week because it is the only one around like it. About 1.5 -2 yrs ago this place must have been run by the owners. I remember a couple being in there often.Quality was awesome, and the quantity was awesome. The Boba was perfectly cooked and they always put a ton of fruit and ice in the tea. I haven't been there since last year summer 2022 bc I moved. I visited it this past week and they have a Manager and some young kids in there training. The manager was training the girls to make the teas. I drove 25 minutes to get a Boba tea because my past experience was nothing but awesome. The tea I paid $25 was the worst Boba I ever had. The Boba was mushy and slimey the fruit was only particles and seeds of whatever fruit I ordered, there was no ice and it was luke warm, gross. I purchased 3 drinks, one was the fruit one and the other 2 had the milk and boba and they both had 2 ice cubes in it, which was gross .I didn't go back in bc it was pouring rain . If you continue to keep this up Kuma Boba business will change real fast. I sure hope it was a fluke night for ya, you have a great little business, and I would question your manager, that's were I see the fault in. Sorry to leave this review, you need to know what's happening in your store.

I got the banana milk teas and it was delicious tasted exactly how it’s suppose to. I also love that they give you glass jars instead of plastic cups while also maintaining a very reasonable price for they’re drinks.

I got the almond milk tea with original boba. I've never had it with crushed almond inside! That was a new spin for me and I really enjoyed it. I still can't get over the fact that you automatically get a reusable GLASS cup with your drink versus having to buy one separately if wanting a reusable cup. I wish there was a Kuma Boba in Grand Rapids!