Boston Pizza - Steinbach

Service: Dine in Meal type: Lunch Price per person: $40–50 Food: 3 Service: 4 Atmosphere: 4

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 3 Service: 4 Atmosphere: 3

Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 4

I am a huge Boston Pizza fan and eat at various locations pretty regularly. Visited the Steinbach location yesterday and had a mixed experience. The burger was actually really good. Fresh bun that was sturdy enough to handle the burger and bacon, but was not dense or heavy. The burger itself was tasty and cooked perfectly. I was there during the mid afternoon and it was not busy, which is to be expected on a weekday but makes my next comment more understandable. The fries were cold while the burger was fresh and hot. Easy solution right? Just let the waitress know and she will bring fresh fries. Problem is, once she brought my meal, I did not see her again until I managed to flag her down to ask for my bill. I would have appreciated her asking me how my food was, as is typical in most restaurants. Kinda felt ignored. Minor thing I know, but these days we all pay a considerable amount of money for restaurant food. Too bad, as this was a really easy fix. Not sure I will return. Update: The manager reached out to us and we had a very positive conversation. Sam is awesome! I returned to Boston and the food and service was outstanding! Had a great experience. Carsyn, our server was personable and efficient. Will certainly return!!! Service: Dine in Meal type: Other Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5