Dunkin' - Staten Island

It?s unbelievable they messed up all 3 coffee I?ve ordered. Start Arguing with me that I changed my mind. You guys did a mistake, make sure you could fix the problem.

Quick stop. Decided to try the tomato pesto without cheese and on a plain bagel this time. Not bad at all.

I always go to this location when I’m on Staten Island. Although I live in Chicago and visit once a month they always remember me. The manager somehow remembers my order from month to month!The line is three or four at most and moved along fairly quickly.The customer service is excellent!

I went in to get a coffee with my cousin before school, My cousin ordered a bacon toasted with croissant sandwich to go along with her coffee, However when an female employee yelled out the order we only heard a “bacon sandwich” so we figured that it would be our order, we take our things and start heading outside but my cousin realized that they gave her a tortilla bacon sandwich so we go back and kindly ask for her croissant, but all the sudden this guy starts yelling at us that we should “fucking hear better” ,and went on yelling to us how he did say the order correctly. Number 1 is that is no way to talk to costumers like that!! especially when you were never specific on what the order was, you messed up and you know it, just because we are high schoolers doesn’t give you the right to yell as us like how you yell at your own kids. Number 2 is that he's lying because the employee that did say the order was a female employee not him also. NUMBER 3 WE ASKED KINDLY!! our moods were absolutely ruin. I constantly hear complains about this guy I have no idea how he still even works there.

It’s unbelievable they messed up all 3 coffee I’ve ordered. Start Arguing with me that I changed my mind. You guys did a mistake, make sure you could fix the problem.