Domino's Pizza - Staten Island

I only eat Dominos pizza about 1-2 times a month. This location always gets my order correct. They come very quick when you get a delivery. The drivers have always been polite. The delivery charge is a bit high at $4.99. I usually tip the driver $5. So the one downside on deliveries is it costs $10 if you add up delivery charge plus a $5 tip. The website is pretty easy to use and i just got the app and thats great as well.....so overall a great experience ordering online, except for the high delivery charge...the drivers work on tips, so dont think that $4.99 goes to them. (At least half should go to the driver because alot of people probably dont tip because the high fee. TIP YOUR DRIVERS!!! I still gave 5 stars but that delivery charge is to high. Thanks Dominoes!!!

After ordering numerous amounts of times from this location, I?ve come to realize that they could perform a lot better. I wish they?d be consistent with baking the cookie brownie desert. Sometimes it?ll be soft, sometimes stiffer, other times it?ll becold. The best is when it is warm and hot (You?ll get it like that a quarter of the time). They really also have a hard timefollowing instructions. I had told them to call upon delivery and they went ahead and rang the doorbell anyway. One of thebiggest issues they have is with delivery timing. I am only 5-8 minutes away at the most and I?ve ended up waiting over an hourand a half. That?s really unacceptable no matter how understaffed you are. Lastly, customer appreciation is nice. When you havecustomers that order frequently, they should be handled better. More consideration and effort should be put in their order. Iwill have to keep ordering from this location until I can find a better one.

I ordered with the crew member at the store. And they still put my order in wrong. I was given a pizza that I didn't ask for after waiting for it to be prepared. Then, when mentioning that the order was wrong they argued with me and made a scene aboutme not wanting to take the pizza that they gave me. After finally coercing the three crew members into recooking me a pizza withthe correct toppings the pizza came out very well. They didn't give me a discount or anything. If I order from this locationagain I'm going to put my order in online by myself so that I know the correct order will be received.

This was our first and last time eating Domino's. My husband went they ordered food and they handed him two pizzas was totally not even close to our order then they gave us the new order we get home and it was wrong again. We call the people hardly speak English on the phone and they were not even willing to give us the money back for the items that we did not receive. In addition the lava cakes were burnt black on the bottom just disgusting. They have no clue what they are doing I don't even know how they are open. The manager surely doesn't know good customer service I'll see what I made good on their mistakes

Ordered online and went to pick it up (carry out) pizza was already done before the estimated time. Still hot when we got home. Pizza and toppings were good. Fast and friendly service, will definitely order again.