Chinese Gourmet Take Away

The food was amazing. It was hot, cooked well, amazing flavours and a set meal for 3 has fed 3 adults and a child with plenty left for lunch tomorrow

Very nice food, delivered hot and tastes very good. This is our first order from here and we would return. Thanks

Ordered food at 8pm they said it would take 45 minutes rang back at 9.30 and they told me they hadn’t even started cooking it yet and they won’t be starting it anytime soon they hung up I rang back and he told me he could cook it in 10 minutes how can they cook 4 fresh dishes in 10 minutes absolutely disgusting asked for a discount and they said no

We spent £20 on a meal which the portion sizes were incredibly small. Our plates were swimming in excess oil and grease which we found absolutely revolting, enough so that we left almost all of the meal. We rung the order through and was quoted a time of ‘30-40 minutes’, after 15 minutes we rung and explained how we were slightly early and asked if our food was ready and if so we will collect it. The member of staff, who was blunt and rude, on the other end of the line proceeded to tell us our order was ready for collection. After collecting the food, the whole bag was freezing cold, it was cold enough that it had probably stood there a good 10 minutes, which was disgusting given she had originally quoted a 30-40 minute wait. I can’t bare to imagine how cold this food would have been if we had waited the original waiting time. I would recommend this establishment give more accurate collection times instead of serving customers COLD, GREASY food. It takes me a lot to write a bad review, given the current climate but even the day after, I am still so dissatisfied in the service we received. What a waste of a Friday night, a waste of £20 and a waste of fuel. Definitely would never recommend this poor takeaway.

There is little that is worse in life than poor service and this restaurant has history. I have often got close to writing a review about their bad attitude to customers but this time I have been tipped over the edge. I phoned for a delivery of food for three at a quarter to seven and was told it could take up to an hour and a half. Hungry though we were we accepted that on a Saturday night they could be busy and we were told that this was indeed the case. However, 8.15 pm came and went and at 27 minutes past the hour I phoned again. Once again I was told that they were busy and it would be between 10 and 15 minutes longer to wait. At a quarter to nine I telephoned again to be told yet again that they were busy I decided to reduce the pressure on their kitchen and cancelled my meals! It's a shame because when you can get hold if it their food is very tasty. One other beef I have is that they insist on only dealing in cash even in these C 19 times when we are told to steer clear of the coins and notes as they may carry infection. This needs to change.