Totally Delicious - Stafford

I went to this restaurant for dinner at 2pm today, as we don't consider it lunch since we are not from the South. The food and service were top-notch and I couldn't find any faults with it.

We used to come to this restaurant for coffee on weekends, but we have decided not to return. Every time we ask for a hot coffee, it always comes lukewarm. Additionally, the staff have a habit of touching the drinking area of the cup with their fingers and do not use a saucer or handle for mugs, which is unappetizing. During our most recent visit, we ordered ice cream and the server had one glove on while holding the cone with their bare hand. When I asked them to put on a glove for the hand holding the cone, they replied that they only ever use one glove. The glove they were wearing was covered in chocolate ice cream, which was dripping into the vanilla. It seems that the staff could benefit from more training in food hygiene and customer service.

First time we visited here and we will definitely be back. Waited for about a minute before we were greeted with a happy smiley face and taken to our table. We had some cheeky little banter with the waiter and were not disappointed with his recommendation off the menu. A very friendly atmosphere coupled with delightful refreshments. What more can you expect?

What an amazing experience! We went at the busiest time during lunch, group of 6 and we were seated almost instantly, kids were offered colouring kits. We ordered burgers and beers, and for little ones lunch bundle. I noticed the lady manager swooping a pint of a tray and returned it as wasn 't full to the brim, less than 1cm 'empty ' that I would have not noticed anyways as we were all absorbed by the woderul view of the lake. I don 't get the 1-4 starts reviews. This place is amazing, food served within 10-15 minutes from ordering in the peak times (that is not easy achievable of restaurant is not well orchestrated), tasty and right temperature. This is from someone with 10+ years of work experience in hospitality covering various rolles up to management. I want to say a great Thank You and see you soon. I would. Do not give to much weight to the 1-2 start reviews, I do not think they reflect the quality of this ppace

Nice view out across the lake at Trentham Gardens. Made a friend, have named him Batman (See photos) Service was excellent. We had a small issue with some wasps and the waiter came and helped us move indoors. Nothing was too much trouble. Tea and toast was good too