Café Zupas - St. George

I ordered a half salad with a half Mac and cheese. First off, they put the warm Mac and cheese in the same container as the cold salad so the lettuce was wilted. The Mac and cheese had really mushy noodles, was soupy and has hardly any flavor. The lettuce in the salad was in huge pieces that I had to cut up myself. The service was subpar. I was told to park my car in a parking space to wait for my food, which is fine but the guy who brought me my food didn 't even speak to me or say hello when I said hello or You 're welcome when I said thank you . The drive through ordering system does not allow you to easily see the menu first so it was hard to see all my options. Overall it was a horrible and I will never understand the hype behind this place or waste my money there ever again!

Did a pick up order and was given the wrong sandwich. Ordered a turkey bacon avocado sandwich and I was given a plain turkey and hot mayo panini. Check your bag before your leave.Rolls were hard. Lobster bisque didn’t have much flavor compared to other Zupas locations I’ve visited.

That was the last straw with cafe Zupas!The portion sizes are fit for a toddler, the employees take no pride in preparing the food they just slap it together with as little ingredients as they can. I’ve complained multiple times and am over it. Over the years the prices have gotten higher and portions and attention to detail has went down the drain. I’m surprised anyone eats here still. Management is also lack luster in their performance. I will not be back.

Okay, I really like the food from Zupas. I often come here when I need something a little more fresh and not enough time to make my own meal. I'm pretty regular here, BUT I am REALLY frustrated with the attention to detail. I use the Zupas app and often use the good life lane. I get the same thing almost every time. My issue often is with my salad. I will often pay the extra cents for extra BBQ sauce. It is a complete hit or miss on whether or not enough was even put on top of the salad, and I rarely get it on the side and have to ask. I hate spending the extra money when I'm not getting it even on the side. I understand mistakes happen, which is why it hasn't bothered me up until now. But this time was the thing that made me want to write this review. I got mainly lettuce and absolutely NO trace of BBQ sauce. How can you make a salad for someone without paying attention to even the most basic ingredients that it is supposed to come with?!? It had 3 small pieces of chicken, 1 cherry tomato, and barely any corn or black beans, just lettuce. I'm grateful they left off what I didn't want, but seriously!! Please pay attention to the details on the order and actually put what it is supposed to have on it. And if I could suggest, please put the dressings and sauces on the side consistently, especially if they pay extra for the To-Go line, so the customer can do it themselves. It would be greatly appreciated! I would really hate to stop coming here, but if nothing changes soon, you will lose my business.

It can be a bit daunting to walk in and see a big line. However, they always work through the line super quickly. We never wait too long and the food is served quickly. I love the fresh food!