Tim Hortons - St. Catharines

Out of all the Tim Horton's that I have frequented over the years this by far is my favorite location. The wonderful ladies and Tyler are always so friendly no matter how run off their feet they are. Having just moved to the downtown core a few months, I walk over each and every morning for my ice cappuccino. A huge thanks to the amazing staff at this location. Only wish they were open weekends!

Awful customer service. I don 't usually review like this but I was literally just ordering a bottled drink as this tim hortons is conveniently located near where I work. The male employee purposely made me wait and when the manager took my order, he didn 't realize why I was standing at the waiting area and thought I was going to confront them about the wait. He literally whispered to the other employee saying ignore her. Thinking I was there to say something when my order had actually just been taken by someone else. The manager who took my order even had to tell him to not be like that as my order was extremely simple. I try to be nothing but compassionate and understanding in the food service industry, but this was definitely a slap in the face.

Standard tim Hortons can't complain. Problem is the hour of operation can be a pain which doesn't help much considering its the only tim Hortons in the downtown area.

Who is Tim hortons.... doesn't really sound like a real person.Parking: Someone stole my purse

Went there a few days ago. Location was very clean, but severely understaffed. Went in with one customer ahead of me who ordered a coffee. Waited 25 minutes before just leaving since they were still working on making the coffee for the person ahead of me.