The Sherlock Holmes Pub Campus

Just had some takeout dinner tonight at Sherlock Holmes Pub across from the University Hospital. We had a 2 piece fish and chips and the Dave’s dry ribs. The food was good, but neither order came with the extras that are shown on the menu. The fish and chips did not come with coleslaw or tartar sauce, and the Dave’s ribs did not come with any sauce. Like I mentioned above, the food itself was good, but what makes it great is when it comes with the applicable side condiments as shown in the menu. Very disappointing when you are expecting AND PAYING for a complete meal only to find part of it is missing when we opened the takeout boxes.

Had a quick bite before heading to watch Matt Riffe. Everything was great food and service wise. The only downside was we had a table less than 2 feet from the mens bathroom door. It was really packed for space in there. Price per person: CA$20–30 Food: 5 Service: 5 Atmosphere: 5

Fries were soggy and not very crisp which is whatever. But the numerous ants crawling out of the take out container was horrifying and disgusting. I have lots of videos and pictured of them literally crawling out of the folds of the takeout box. The table was covered with them by the time we left. Price per person: CA$20–30 Food: 1 Service: 2 Atmosphere: 1

Jacey was So personable, efficient and kind hearted, and I got this all from my short time at Sherlock’s. Great food as well but I would go again SOLELY for the amazing service I had from Jacey. Would recommend 10/10. Price per person: CA$30–40 Food: 5 Service: 5 Atmosphere: 5

I’ve never written a google review, but I just had to considering how bad this experience was. Went to the Campus location last night with a few friends since it was our only free night to hang out in the middle of finals season before the break. We’ve all never been here, but decided to make a reservation and try it out. There was about 8 of us, we all ordered asap, and it took almost a hour to get our food. It looked like our waitress was the only one working, so we were trying to be understanding, but the place was literally empty. Once we got our food, the burgers tasted like they were left in the fridge for over a week then put out on the counter. For $21+ for a burger, this was completely ridiculous. My friends bun was burnt (as seen in the picture which was taken from a video which is why it’s so blurry . My bun was cold and stale, the burger had no flavour, dry took forever to chew, had no cheese on it. There was also probably a total of 12 fries as the side as well. Portions were horrible for the price you pay. My friend got a wrap, and it was probably the same size and same flavour as the buffalo chicken ones you can get from any convenience storeAlso anything “spicy” on the menu is just mixed with Franks Red Hot Sauce. The wrap and one of my friends burgers was doused in it. A couple of my other friends got the deep fried perogies as an appetizer, which was literally just frozen perogies, deep friend with a side of sour cream. No cheese, onions, chives or any toppings were put on them (and $14 for like 8 perogies??? My other friend got a gluten free bun which was an extra $4, was literally a sponge, and fell apart. Her “choice of side” as a caesar salad was an extra $4 (when mine wasn’t for a house salad, which I’ve never been to a place where a caesar was extra?? Also the waitress never mentioned the extra charge for the caesar salad(the bun I understand but seriously? I’ve never considered tipping 0-5%, but that’s what we all would’ve done if there wasn’t 18% auto gratuity for the group. The waitress also never told us there was, which they’re supposed to say before you order. I expected it since our group was over 6 people, but kinda crazy she didn’t mention it when we made the reservation or when we ordered. The service was pretty bad. She seemed like she didn’t care at all since the auto gratuity was going to be added regardless of her service. She never asked us how the food was (probably because she saw how bad it looked , and probably came to us a total of 3 times the entire 2 hours we were there. We had to ask her to bring water drinks after our pitchers were empty for over an hour, waiting for her to come back over. Overall, horrible experience. None of us ever complain about food or service, but for the PRICE, this place is not worth it at all. And on a University Campus, it should be a bit better considering lots of students would come here to eat if it wasn’t so bad and expensive for what you get. Also, why are the tables sticky?? Feels like they’ve had beer and drinks spilt on them so many times and never been wiped down. The menus were sticking to them. If you’re considering coming here to eat, don’t.