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Bidrage med feedbackOne of the best bar burrito in the callingwood location love the food there service the way they greet there customers!!!
I think I'm done being a customer here. I used to come in about once a week and it was fantastic. The food was good, the value was good, and the staff was nice.My last 3 visits have gone as follows:1) Stood at the counter for 10 minutes while 2 people work on orders coming in from the app without any acknowledgment that i was even there. once it hit 15 minutes i just left and went somewhere else.2) Decided to give it another shot because it had been good in the past. Food was just ok, price has gone up. OK that's inflation, can't blame them for that. Staff acted like my presence was an inconvenience. The lady at the cash acted like i had insulted her entire family when i asked for a napkin with my to go order.3) Today I went in and waited about 10 minutes while there single employee made a large order for a family. No biggie, they must have had someone call in sick can't imagine one person is typical for lunch time. When she finally got to me she used half scoops for everything. If i had wanted the smallest size burrito i would have ordered the smallest size. When i asked her if it was normal to use half scoops she assured me that was the normal amount. Now let's put aside the fact that it would make sense to just have smaller scoops if that were the case I had been to this place dozens of times over the past 2 years. It seems odd that they would start using 2 half scoops when it used to be 2 full scoops. why not just use 1 single then?When i actually ate the oddly underweight burrito none of the ingredients tasted as fresh as they typically do. It was.. approaching just OK, but not quite good.Lesson learned. Will find a new space to sate my burrito cravings. Always a shame when something good ruins itself.
The food was amazing and staff was great. Must try their
I normally don't do reviews but after ordering countless times at thus location since May I hadn't had any issues but always found since the staff turnover in August the staff are not as nice or attentive in the sense that they just want you out of there.Today I am writing because not only did I have to wait till 11:07AM for them to open buy after taking a few bites I am chewing something hard and turns out it was a small stone... I am unhappy with this and would like a resolution as it is unacceptable in the food industry to have this occur.
One of my best places to go. Food is so good and staff makes it cherry on the top thing. Highly recommended.