Pret A Manger - St Albans

My friends and I came to this establishment to help revise for our upcoming exams. We were all paying customers and took up a table for 8 people with 7 of us sat at it. After 3 hours of us spending money on food and beverages there, with many free tables around us, we were asked to leave the premises, as we had only purchased “two drinks” which was entirely false and based off the fact he could only see 2 drinks on the table, as all our other beverages we had discarded ourselves, in order to cause less disruption and work for the employees. We had caused no disruption and were quietly working, and had spent at least £50 in the cafe. The free tables surrounding us made it clear nobody was being denied a table due to us taking up the correct amount of tables for our party. We won’t be coming to Pret again to study in the future. I would just like to clarify that it was only one particular member of staff that had a problem, the rest of the staff were lovely and served us our food and beverages with no problems.

It's so annoying. Why do they lock the toilets! I'm there with my disaed son a d just can't go in a d use them..stop it! It is a basic facility if you serve food and drink, and not something to throw barriers up about.

Visit today -drink delivery poorly managed with long queue of people and some having to wait longer than other customers to the extent that they would have to ask where their drinks were. Not good if you see lots of people arriving after you, leaving with their drinks before you. My order of two lattes had one cup very hot and half full and the other cup full and tepid. Disappointing to the that the barista would have seen that the two drinks were not the same.

Although it has been extremely busy today, David has offered a fantastic customer service while I was waiting for the other customer to pay while she forgot her card. Thank you very much David!

Choice of pastries is good, and they are always fresh. Pain au raisins often still warm from the oven