Subway - Springville

There were 2 people in front of me who were in the process of getting their sandwiches made and I waited in line for 15 minutes before they took my order then proceeded to put cheese and turkey on for a full two minutes. Sandwich was subpar as the condiments and meat/cheese were sparse compared to a usual subway experience.

Tage is the MVP of the year. Seriously, even when the kitchen is out of ingredients he is willing to put a smile on everyone's face and provide excellent customer service. Always a pleasure to talk to and a wonderful sandwich maker.

This is the second time I've eaten here. The first time our food tasted old since it was close to closing, this time we had to wait about 15 minutes to even order, there was only one guy working the line, and he was really slow at it. Another lady in the back doing god knows what refused to help him. Then when she does come, out she takes my sandwich out of the oven, wraps it and doesn't even ask me what I want on it. When I told her I wanted to jalapeños on it, she told me it's too late that it's wrapped and I can have them on the side. On top my poor customer service, I got to hear here frustratingly tell a man that she doesnt speak Spanish in the rudest way I've heard.

AVOID THIS PLACE!! We were about to order when the girl on the register asked if someone had $0,33, right after that the bandanna girl just take the sandwich from the hands of this man and said he had no enough money. I asked how much was his sandwich and they said almost $7 with taxes. So I paid for it and asked her to give his money back. Bandanna girl had an attitude and told me I need to ask her first before pay for my order, I just ignored and proceeded to pay since it was just churros and drinks. When we were seated she came to us and asked how much change the girl on the registry gave to us, and that her register was $1 short. I couldn’t believe! Then I went to register and showed my receipt that was correct, and she said it may be wrong. They are just ridiculous! That poor man ate that sandwich like he was so hungry, take food from the hands of someone in need is so sad. I will never come to this place again.

We Door Dashed our dinner from here and all of our sandwiches were wrong. We ordered 2 turkey sandwiches and 1 meatball marinara. They put less vegetables on all of our sandwiches than we asked. They didn't put any sauces on our sandwiches and we ordered raspberry cheesecake cookies and they put chocolate chip. I can understand a mistake here and there but they deliberately messed up our entire order. Especially because on the receipt it showed exactly what we ordered.