Nothing Bundt Cakes - Springfield

I really had to consider the rating tlI gave Nothing Bundt Cake because I really like their bundlets and bundtinies. However, where I have an issue is that whenever I ask for extra frosting I'm giving you a time of 20 minutes to add additional frosting to one or two or three bundlets. I find this time frame completely unreasonable. Maybe durimg extremely busy times but not during the middle of the day in the middle of the week. This is the fifth time that I have declined going to Nothing Bundt Cake due to this 20 minute limit. Additionally when I try to place an order online it actually takes 40 minutes to get the order no matter when I place the order. When I call in to see if I can get the time reduced to the 20 minutes I am consistently told the only way that they can guarantee that is if I was to place the order over the phone. This comes across to me as a lack of customer service and customer consideration and I'm pretty sure that this is not a request that's made all the time it's not even a requested I make all the time. Due to that I have decided to downgrade the rating from a 4 to a 3 and it was a toss-up between a 2 and a 3 because to me customer service is extremely important. I will forgo going someplace whose food is great but customer service is terrible because of the customer service. I hope management reads and decides to do something about this.

Great Customer Service and my cake was DELICIOUS!! Nice and moist I had the vanilla and I enjoyed it! Can't wait to try the other great flavors they have.

I had been to a party where the hostess served bundtinis for dessert. They were delicious. We had a choice from 4 flavors. My hustand and I both opted for the snickerdoodle flavored cake and were very happy with the great taste. Two weeks later I was going to a friends house for dinner and knew immediately what I was bringing. It was a great success and I am now going to be a loyal customer. If you are looking for something different be sure to try this bakery. You won't be disappointed. I placed my order online and it was ready for me on time.

Reliable and makes for a great quick birthday gift. I get the 3 in a tower with a bow all the time. Love it!

I had the pleasure of meeting the staff at the Springfield, PA location today and they could not have been friendlier! I was greeted with a hello and a smile, and the employees I spoke with were passionate about the product! The cakes are outstanding! I had the Chocolate Chocolate Chip and the Snickerdoodle cakes they were rich, complex and delicious. I would recommend all of my friends and family to Nothing Bundt Cakes!