Chipotle Mexican Grill - Springfield

Great portion sizes for the money. Amazing flavor and fully customizable to your tastes. Highly recommend.Vegetarian options: Anything can be made vegetarianKid-friendliness: Definitely friendly and professional staff. Not an environment that you have to leave your kids at home.

The main reason for the review is the state of this restaurant, it’s disgusting. Tables, the floor, counter tops, all need cleaned. Even the screen that the employee set our order up for payment on was covered in crumbs. The bottom of my bowl had food on it from the order station. The lemonade machine was taken apart and left open, completely dirty. They were out of chips entirely. I do not plan on returning!

First time I've gone to Chipotle in awhile first of all they were out of at least three ingredients with an hour of business left and probably 10 people waiting to order. The worst part was there was some little girl in there working with blue hair that hopefully she finds another job not only was she arguing with customers but with her fellow employees also. I hope for her and the company to part ways so they can both be more successful. Will never go back to this place

Unbelievable. Purchased 3 salds/bowls inside. There were no forks. I saw a bin with forks behind counter so I asked for one. I was told they were for online orders only. WHAT about the customer INSIDE the store? How do you eat a salad bowl with a spoon? Manager was super sensitive because when I asked her how I was supposed to eat the salad she said mam watch your tone . My voice was not even raised.

Absolutely terrible every time I go, out of everything on the main line. Only keep the mobile orders stocked. No care in the world for being out of anything with people standing around doing nothing. Will never be back to this location. The Campbell location outshines them 10/10.