Charleys Cheesesteaks - Springfield

We went to Battlefield Mall in Springfield, Mo. last Sunday. To our dismay, the cashier is rude and don't know what customer service is. While other staff were nice and friendly. Will never come back because of that lady.

I am a huge fan of Charley's and crave it regularly. I crave it enough that I am willing to pay for it to be delivered. This is where I am often left with regret. My last 5 deliveries ordered through the app have arrived with most of my sandwich modifications almost completely ignored. Its become an expectstio that I wont get what I ordered ar thia point. Simple things like add mayo, lettuce and Banana peppers, or to leave onions out of the chicken teriyaki. It's almost as if the workers see delivery orders as out of sight and out of mind, making it easy to make the quickest sandwich possible and not bother reading the modifications. I'm annoyed with this location to say the least and find that they do a great job when I dine in. I just hope management could intervene in some way, perhaps have the person who hands it to the doordash driver actually take a look at the sandwich and provide a little quality control, bc its lacking.

The Philly Cheese steak was delicious.The fries were hot and pretty good.I was happy to see that they served Coke Zero.My only complaint is their community salt shaker could be

Good and fresh philly cheesesteak. The fries are so good and hot. Come by if you happen to be in town at the mall. Worth the travel for me.

The food is good and the employee working over there (pavan) did a great job.