Journeys Kitchen & Bar - Springfield

If I could rate this restaurant with zero stars, I would. I called the business and the lady I spoke with was incredibly rude. I will never be visiting this establishment.

I had a fantastic brunch here last weekend! The portions were generous, the food was fresh, the menu was interesting, and the service was great.

The staff at this restaurant were incredibly friendly, the service was quick, and the food was delicious! They even went out of their way to accommodate dietary restrictions. The restaurant has both indoor and outdoor seating, providing plenty of space for diners to enjoy their meal.

I like the atmosphere and the food, in my experience, has been pretty good but the service is a complete let down. My most recent visit was for lunch today. After stating I would not go back after my last visit, I really had a hankering for calamari and they are the only place I know that does wheat free. So I went with my family, raving to my husband about the food. The sweet potato chips were great and the calamari was ok, but that is where the positives end. There was no salt and pepper at the table, we were not given cutlery for our meal (we had to approach a waiter). After dropping the food, we were not checked on at all, despite being in a thoroughfare. We ordered two milkshakes and some fruit for the kids at the same time as ordering the meal, neither of which came at all! When I went to pay and the items were read out, the milkshakes were still on the bill. The staff member simply said sorry but made no attempt to make amends and just taking the items off the bill. The least they could have offered was to quickly make two milkshakes to take away. I felt for my kids, who we had promised a treat (a big deal for a 2 and 5 year old!). Honestly, not happy!

Excellent place to catch up with family and friends. Acai bowl - 5 stars! Almond cappuccino was amazing. Waiter was friendly.