Rao's Bakery Coffee Cafe - Spring

The broccoli cheese soup came in a coffee mug and was both hot and delicious. However, the bread that accompanied it was served cold. The pumpkin pie latte was pricey, but it was flavorful. I left a tip expecting table service, but instead, my order was just called out and left on the counter for me to pick up.

I usually order a cake from this bakery for my children's birthdays, but I've noticed that the quality has declined recently. I ordered a unicorn cake, and when I went to pick it up, I only checked the top of the box—which was my mistake, as I should have opened the entire box. When I got home and unwrapped the cake, it was bent and nearly split in half, making it look like it had a big, awkward mouth. (I live just five minutes from the bakery.) I called the bakery and spoke with the manager, Rouse. I explained the situation and sent her a photo of the cake, but she responded in a very rude manner, saying she couldn't do anything about it. I paid nearly $60 for that cake, and I had hoped they would at least offer to fix it, especially since my daughter was so excited to celebrate her special day. I sincerely hope no one else has to go through this disappointing experience.

The desserts were excellent. Unfortunately, the gelato was unavailable, and the coffee was served cold.

Rao?s Bakery is the perfect place to take some time to yourself or enjoy the company of another. If you have any work to get done they have free wi-if available. My favorite desserts are the chocolate covered strawberries and M&Ms cookies. They also have a great assortment of pies, cakes and cheesecakes that match well with the coffee and gelato choices they have. Overall Rao?s Bakery and Coffee Cafe has everything you want and need all wrapped in a peaceful environment.

Had a really poor experience on 5/28/22. Cake order was to be ready at 11am. Received a call otw to pick up asking for the digital print, which was sent and verified on previous wednesday. I was assured the cake would be ready. Arrived and not ready, just printing the image for the cake. Business was pretty overwhelmed, customers in front of me waiting, very aggravated. I was asked if I had an extra 25 mins, I said not really, my Granddaughters Birthday party was reserved at a venue for a specific time. I was left to stand and wait for 30 mins total, being ignored by what I came to find out was the acting shift Manager. I finally asked if I could just have the cake so I could go. I was told they were fixing other cake mistakes, and overwhelmed with Graduation orders- which if you can't fulfill the orders don't accept as many. Finally, I demanded the cake. It was brought out with no border or trim decor we discussed, the image was put on the cake uncentered. They wanted $90!!! Offered me a $30 discount. I felt that was ridiculous for 35 mins late and unfinished. I was told a manager would be calling me but nothing yet. Would never recommend them again, sadly, and I used them in the past including our grooms cake at our wedding. Very disappointing experience.