Tortilla Union Southwest Grill

I like the tex-mex meets craft cocktail bar vibes here.

I don't eat in a mall expecting gourmet food, so that helps this place out a bit.

I did not enjoy this meal at all. The only positive aspect was the water. It's been a while since I've had such a disappointing dining experience.

We were three adults with two (nicely dressed and well mannered) kids at 5 in the evening on a Sunday. The restaurant was 1/2 empty and the rude hostess shoved us at a tall bar table in between a service station and the kitchen door. After asking someone other than the hostess were moved to a regular table. The waitstaff was either overwhelmed or just terribly trained. Service took forever, orders were wrong, and the music was unnecessarily loud. BBQ brisket tasted like it was pounded with a mallet and soaked in liquid smoke. The one good thing I can say about this place is that the onion rings were incredible.

The ribs were not done enough in our opinion. Weren't fall off the bone quality. Flavor is good, just not cooked like I like.