Monterrey Mexican - Spartanburg

My children and I have eaten so often here and we are not planning to come back between the prices that are different every time and the service we have received today. My kids and I went in and the restaurant was quite empty, we waited almost 10 minutes and never seen anyone. Then a couple came and they were immediately greeted and said to have a place wherever they like. We were not even spoken yet! So we went on and sat, of course the couple served first after we were almost 10 minutes before them! When he came to our table, and I let him know and he just said sadly, he took our order, brought our food and then we never saw him again! We had to ask another server for more tea, and my son had to get up and go to get our boxes! I asked the lady who led us, she was the owner and she said she was the owner's daughter. I told her what happened, and all she said was that I'm going to talk to him about it, didn't suggest taking off some of our bill because of neglect and bad service. I am a manager in a local retail store and would never deal with the business! You take care of your customers, no matter what! Very disappointed!

Well done!!!! The food was prepared for perfection, and the service was thought out, fast and on point with well thought out suggestions for newcomers to the restaurant.

This is our favorite Mexican restaurant in the city! One of the few (if not one of the only restaurants in the area to not use the pandemic as an excuse to disproportionately adjust their prices. Do you have a great fajitas for two? Special that comes with a variety of foods and is delicious! Always great service and cold beer.

1 star is because of the drink. I was there tonight and was very disappointed. The menus were sticky as if they were not cleaned for eternity. The floors were not kept. Now for dinner. Everything tasted the same. No bad taste difference. And I had no bone steak and it was very hard. Not to mention that my stomach has been upset since the restaurant leaves.

Everything was going great, until a cockroach was discovered in our basket of chips. Alive and crawling around on the chips we were eating. Imagine how nasty the kitchen is.