El Vallarta - Sparta

Normal Mexican/American food. Was tasty but a little high on price for the portions. Staff was very friendly and a tentative. Vegetarian options: They had 5 options for vegan on the menu. Kid-friendliness: A small kids menu with chicken nuggets and fries and such. Service: Dine in Meal type: Dinner

We ordered a takeout order of the mixed Fajitas meal. The food was prepared quickly and tasted delicious. However, they need to improve their greeting when customers enter the restaurant. We were not greeted with a friendly welcome like "Hello, welcome to El Caporal, how can we assist you?" Instead, we were immediately asked if we had a to-go order. After confirming, we were told the total, paid, and then left standing there without any direction on where to pick up our food. Eventually, we had to grab the bag ourselves from a table behind the counter. This lack of customer service was disappointing, as it made us feel undervalued as patrons. Nevertheless, we will return because the generous food portions justify the price and the quality of the food is good. Next time, we will make sure to address the improper greeting and communication with the staff.

I decided to give this place another chance and was pleasantly surprised by the improvement in food quality. Everything we ordered was delicious, warm, and served promptly. I can't praise this place enough! Food: 5 Service: 5 Atmosphere: 3

There is a lack of English-speaking staff at this restaurant and the one person who did speak English had limited proficiency. I had to wait on the phone and struggled to communicate with the person handling my order. I ordered carryout which cost $78 for 3 burritos and queso dip. However, they misunderstood my order and also included 3 enchiladas that I did not order but still had to pay for. The prices on the online menu do not match the prices at the restaurant. When I brought this up, they refused to adjust the prices. Additionally, they gave me salsa without any chips. The food was just okay and the portion sizes were small considering the high prices.

The rice contains dairy, so there are limited vegan options available at this restaurant - mainly just vegetarian dishes.